Privacy Policy

Valuematic SRL ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.slopilot.eu and use the SLOpilot service.

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

We may collect the following categories of personal data:

Information You Provide

• Contact Information: Name, email address, company name, job title when you submit our contact form or request a demo.
• Communication Data: Any information you include in messages sent to us.

Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referring URL, browser type, and device information.
• Cookies and Similar Technologies: See our Cookie Policy for details.
• IP Address: Collected for security and analytics purposes (anonymized where applicable).

3. How We Use Your Information

We process your personal data for the following purposes:

• To respond to inquiries: Processing contact form submissions and demo requests.
• To provide our services: Delivering the SLOpilot platform and related support.
• To improve our website: Analyzing usage patterns to enhance user experience.
• To ensure security: Protecting against fraud, unauthorized access, and other malicious activities.
• To comply with legal obligations: Meeting regulatory and legal requirements.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent (e.g., for analytics cookies or marketing communications).
• Contract: When processing is necessary to fulfill a contract or take pre-contractual steps at your request.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, provided this does not override your rights.
• Legal Obligation: When processing is required to comply with applicable laws.

5. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our website and services:

• Resend: Email delivery service for contact form submissions and transactional emails. Data processed in accordance with their privacy policy.
• Vercel: Website hosting and deployment. Data processed within EU and US regions.
• Google Fonts: Web fonts are self-hosted by Next.js 14 with no external requests made to Google servers.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: Retained for up to 24 months after the last interaction, unless you request earlier deletion.
• Customer data: Retained for the duration of the business relationship plus any legally required retention period.
• Analytics data: Retained for up to 26 months (anonymized/aggregated data may be kept longer).

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure:Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@valuematic.eu.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• EU-US Data Privacy Framework certification of the recipient
• Adequacy decisions by the European Commission

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL)
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Italy, the supervisory authority is:

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: